Refund policy

Returns & Exchanges

Because our hair is a personal-use product, all sales are final. We do not accept returns or exchanges.

Please carefully review your order details, including texture, length, and product selection, before completing your purchase.

We encourage you to contact us with any questions before ordering. We’re happy to help you choose the texture and length that best suit your desired look.

Damaged or incorrect orders: If your order arrives damaged or you receive an item different from what you ordered, please contact us within 48 hours of delivery with photos and your order number so we can assist you.